People who file ADA lawsuits against businesses whose services and products they don’t use or even plan to use are called “testers”. They sue many businesses across the country, often without actually visiting the business with the intent to collect settlements. Many times they have no intention of forcing updates to correct ADA violation. They only intend to use “legal extortion”, as some lawyers call it, to force a settlement payment without requiring any improvements to the property. Here are some media stories about it:
https://www.planetizen.com/blogs/123031-ada-compliance-slowly-makes-headway