Home services facilities, such as home repair and remodeling companies, can also be sued for violations of the Americans with Disabilities Act (ADA) if they fail to provide access and accommodations for individuals with disabilities. Some common reasons these types of facilities are sued for ADA violations include:
- Inaccessible entrances: Home services facilities must have accessible entrances for individuals with disabilities, which includes ramps, elevators, and automatic door openers.
- Inaccessible workspaces: Home services facilities must ensure that their workspaces are accessible to individuals with disabilities, which includes adequate space for wheelchair access and accessible work surfaces.
- Inaccessible bathrooms: Home services facilities must have accessible bathrooms for individuals with disabilities, which includes stall dimensions, grab bars, and wheelchair accessibility.
- Inaccessible equipment and tools: Home services facilities must have accessible equipment and tools for individuals with disabilities, which includes height-adjustable workbenches and other assistive technology.
- Inaccessible communication: Home services facilities must provide auxiliary aids and services, such as sign language interpreters or assistive listening devices, to individuals with disabilities to ensure effective communication.
- Inaccessible job application and hiring processes: Home services facilities must ensure that their job application and hiring processes are accessible to individuals with disabilities, which includes providing accommodations for interviews and job-related tests.
- Inaccessible customer service: Home services facilities must ensure that their customer service is accessible to individuals with disabilities, which includes providing alternative formats of print materials and ensuring effective communication.
It’s important for home services facilities to ensure that their facilities and services are accessible to individuals with disabilities to avoid potential lawsuits and to provide equal access and opportunities to all customers and employees.