ADA Food Service and Self Service

Carl Brahe

Food service counters must be accessible to individuals in wheelchairs allowing them to serve themselves in most instances. Features that pose safety risks may require assistance from employees. Manufacturers of devices such as waffle makers may require posting signs to ask for help to avoid injury. Most features must be operable by individuals in wheelchairs.

Each type of self-service feature including shelfs for dishes, tableware, condiments, food, or beverages must allow either a forward or parallel approach to provide access.

ADA Food service forward approach
ADA parallel approach to foods service counters

Forward approach features must be no higher than 48 inched above the floor providing unobstructed access.

ADA parallel approach food features

Parallel approach shelf or device access must have shallow obstructions no deeper than 10 inches.

ADA Food service shallow obstructions

If there is an obstruction no less than 10 inches and no greater than 24 inches the dispenser or shelf must be no higher than 46 inches above the floor where a parallel approach is provided.

ADA food service obstruction for parallel approach

Unobstructed forward approach allows for shelf or dispensers to be as high as 48 inches above floor level.

ADA food service forward approach unobstructed

If there is an obstruction no deeper than 20 inches the clearance under the counter must be at least the same depth as the obstruction.

ADA food service obstructed front approach

Tray slides must be between 28 inches and 34 inches above floor level.

ADA food service tray slide