The Americans with Disabilities Act (ADA) requires that shopping centers provide equal access to individuals with disabilities. Failure to comply with the ADA requirements can result in lawsuits against the shopping center. Here are some of the most common reasons for being sued for ADA violations in shopping centers:
- Inaccessible Parking: Shopping centers must provide accessible parking spaces for individuals with disabilities that are located near the entrance to the building. Failure to provide an adequate number of accessible parking spaces or failure to properly mark and maintain them can result in ADA violations.
- Inaccessible Entrances: Shopping centers must have accessible entrances that allow individuals with disabilities to enter the building without difficulty. This includes having ramps, automatic doors, and other features that make it easier for individuals with disabilities to enter the building.
- Inaccessible Restrooms: Shopping centers must provide accessible restrooms that are located on the ground floor of the building and that are equipped with features such as grab bars, accessible sinks, and wide doors.
- Inaccessible Walkways: Shopping centers must have walkways that are wide enough for individuals with disabilities to navigate, and that do not have any obstacles or tripping hazards.
- Inaccessible Displays: Shopping centers must ensure that displays and merchandise are located at a height that is accessible to individuals with disabilities, and that there is enough space for individuals using mobility devices to navigate around them.
- Inadequate Signage: Shopping centers must provide clear and visible signage that indicates the location of accessible parking, entrances, and restrooms.
- Lack of Staff Training: Shopping centers must ensure that their staff are trained on how to interact with individuals with disabilities and how to assist them in accessing the shopping center.
It is important for shopping centers to regularly review their facilities and policies to ensure compliance with the ADA requirements, and to promptly address any issues that arise.