Title III of the Americans with Disabilities Act (ADA) requires hotels to provide accommodations that are accessible to people with disabilities. Failure to do so can result in a lawsuit. Here are some common ADA violations that hotels are most likely to be sued for:
- Inaccessible parking: Hotels must have designated accessible parking spaces close to the entrance and provide van accessible spaces for those with larger vehicles.
- Inaccessible entrances: Hotels must have accessible entrances, including ramps or lifts where necessary, and automatic doors where feasible.
- Inaccessible guest rooms: Hotels must have a certain number of accessible guest rooms, with features such as wider doors, lower peepholes, and roll-in showers or accessible tubs.
- Inaccessible common areas: Hotels must ensure that common areas such as restaurants, pools, and fitness centers are accessible to people with disabilities.
- Inadequate communication: Hotels must provide accessible communication options for guests who are deaf or hard of hearing, such as TTY machines or closed captioning on TVs.
- Inadequate policies: Hotels must have policies and procedures in place to ensure that people with disabilities are not discriminated against in any way.
It is important for hotels to be aware of these common ADA violations and take steps to address them in order to avoid potential lawsuits.